Privacy Policy

This Privacy Policy explains what personal data Qubescape Global collects through qubescape.com, why we collect it, and the choices you have.

In this policy, "Qubescape", "we", "us" and "our" mean Qubescape Global Solutions, trading as Qubescape Global. We're a creative studio based in Udaipur, India.

We're responsible for the personal data described here. Some laws call this the "data controller". India's law calls it the "data fiduciary".

Our address is No. 1 & 2, Tulip Park, Commercial Area, Plot No. 9, Parshuram Colony, Udaipur, Rajasthan 313004, India. For privacy questions, email legal@qubescape.com.

Please read this policy alongside our Terms & Conditions (qubescape.com/terms) and our Cookie Policy (qubescape.com/cookies).

We only collect the personal data we need. Here's what that means in practice.

Contact form: when you send us an enquiry, we collect what you enter. That's your name, email address, phone number, company name, budget range, the services you're interested in, and your message. We store these on our own systems so we can reply.

Updates: if you sign up for updates in our website footer, we keep your email address so we can send them. You can unsubscribe at any time.

Client details: if you become a client, we also keep the contact and billing details we need to do the work. This includes billing addresses and tax numbers for invoices. We don't take payments through this website.

Technical logs: our hosting servers may keep basic technical logs when you visit. These can include your IP address, browser type and the pages you ask for. They help keep the site secure.

We don't use analytics, advertising or tracking tools, and we don't record your visits.

We only use your personal data for clear reasons that the law allows. These are:

Replying to your enquiry. When you contact us, we use your details to reply and talk about what you need.

Doing the work you ask for. If you hire us, we use your details to plan, deliver and invoice the work under our agreement with you.

Meeting legal and accounting duties. Tax and accounting laws require us to keep some records.

Sending updates, with your consent. We only send updates if you sign up, and you can unsubscribe at any time.

Keeping our website safe. Our hosting servers may use technical logs to spot and stop misuse.

We don't sell your personal data, and we don't use it for advertising.

Visitors to our public pages don't get any cookies from us. We don't use analytics, advertising or tracking cookies.

Our own staff get one strictly necessary login cookie when they sign in to the website's admin area. Our Cookie Policy (qubescape.com/cookies) has the details.

Some of our pages show content that loads from other services. When your browser loads it, that service receives some data directly from you. It handles that data under its own privacy policy, not ours.

Instagram (Meta): some of our pages, including our Press page and some project pages, show Instagram posts. When these load, Instagram may set its own cookies and receive data such as your IP address.

YouTube (Google): if a page includes a YouTube video, YouTube may set its own cookies and receive data such as your IP address.

Images and videos: some images and videos load from other services, such as Unsplash and Mixkit. They receive your IP address when your browser fetches the files.

We don't sell, rent or trade your personal data.

We only share it with service providers that help us run our website and business, such as our hosting provider. They may only use it to provide their service to us.

We may also share personal data if the law requires it, for example to respond to a valid court order.

We're based in India and work with clients in India, the UK and Uganda. Our team works from India, so your personal data will be accessed and used there.

Our website and enquiry records are kept on hosting servers that may be in a different country from you.

Wherever your data is stored, we protect it in the ways this policy describes.

We keep enquiry details only as long as we need them to reply, work with you, and meet legal or accounting rules.

If you become a client, we keep project and billing records for as long as tax and accounting laws require.

If you sign up for updates, we keep your email address until you unsubscribe.

When we no longer need your personal data, we delete it.

We use HTTPS, so data sent between your browser and our website is encrypted.

We limit access to your personal data to our own team, and only when they need it for their work.

No website can be completely secure. If a data breach affects you, we'll tell you and the right regulator when the law requires it.

Depending on where you live, you may have rights under one or more of these laws:

India's Digital Personal Data Protection Act 2023.

The UK GDPR and the Data Protection Act 2018, if you're in the UK.

The EU GDPR, if you're in the European Union.

Uganda's Data Protection and Privacy Act 2019.

These rights may include:

Access: ask what personal data we hold about you, and get a copy.

Correction: ask us to fix data that's wrong or incomplete.

Deletion: ask us to delete your personal data. If the law says we must keep some of it, we'll tell you why.

Withdrawing consent: take back your consent at any time, for example by unsubscribing from updates. This doesn't affect what we did before.

Objecting: ask us to stop using your personal data for a particular reason.

Nominating someone: under India's law, you can name a person to use your rights for you if you die or can't act for yourself.

Complaining: you can complain to a data protection regulator. The next section explains how.

To use any of your rights, email legal@qubescape.com. We may need to check who you are before we act on your request.

We'll reply within the time limit set by the law that applies to you.

You can also complain to a regulator:

UK: the Information Commissioner's Office (ICO).

India: the Data Protection Board of India. Under Indian law, you'll usually need to raise your complaint with us first.

Uganda: the Personal Data Protection Office.

EU: the data protection authority in your country.

Our website isn't aimed at children under 18, and we don't knowingly collect their personal data.

If you think a child has sent us their details, email legal@qubescape.com and we'll delete them.

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.

Please check back now and then to see the latest version.